No escape?

On Labor Day, we are having our summer staff party. Seems fitting, right??

We are planning on taking our employees for a sail. The last couple of summers, sailing has been the staff request.

Winter staff parties are a little more tricky. I always try planning off the wall kind of parties. One year we saw a laser light show at a planetarium after eating fondue. Another year we went to an Irish restaurant followed by a comedian. Last year we went to the Japanese steak house after taking a painting class. Year after year, it is getting harder to top.

Then I heard of the escape room. It is all the rage. You are given clues and one hour to escape from a locked room. The only question I have is….is there a bathroom?? Yikes! What a great staff party team building event. Except no one wanted to try it.

Really, what is wrong with being locked in a room??

Then I remembered, I am terrified of being trapped.

I don’t like feeling like there isn’t a way out.

I can’t stand feeling trapped on airplanes. Every bit of turbulence makes me feel like we are crashing. I have heard that turbulence is not risky, but take offs and landings are. Great, now I am afraid the whole flight. I’m trapped on a plane. I can’t leave when I want to. The cold fear lasts for hours. I break out in a cold sweat. I grip the arm rest or person next to me. My hands shake. My heart races. I hold my breath or breathe fast. I gasp. Some of my best flights involved being medicated.

I can’t stand feeling trapped in cars either. I am prone to panic when I have to cross long bridges or drive through construction. The concrete barriers trap me. I have no option to pull over or escape. My heart races, my breathing is fast, the sweat pours, I open all the windows, and at times I get tunnel vision. I have to pull over at the next exit sometimes. It is suffocating.

Year round I drive with my windows open a crack so I don’t feel trapped inside my car.

Sometimes I feel trapped by my circumstances. I can’t stand that either.

It is beyond me why I would WANT to go in an escape room. I think it has to do with the challenge of facing fears and figuring a way to get out.

I haven’t figured out the winter party yet, but until then I am going to enjoy sailing with our employees on Labor Day.

At least I am not afraid of water!

Maybe I will find another group of crazy folks to get locked up with in an escape room.

What if??

Last night I watched Paul perform as the lead at the local community theater. He did an awesome job. I have heard people say that he missed his calling. But is it ever too late to go after your dreams?

I have been thinking about that a lot this week. 

When I met Paul, he started out with nothing. He was in his late 20’s living with a roommate in the bad part of town. He spent most of his childhood in the inner city of Chicago born to a single teen mom. He didn’t have a dad. His mom dropped out of high school. She tried to get her GED, but just wasn’t smart enough. You wouldn’t expect a man from such humble upbringings to start a successful business from nothing. But that is what he did. 

If he can do that, why can’t he do so much more??

Paul asked me this week if I was happy living in his shadow. What if after working together for ten years we decided to part ways? What would I do? Maybe I would go back to school to learn how to be a better writer? Or take singing lessons? Or push my fitness goals to a whole new level? Try a new career?

I never once embraced the idea of change. But what if?? What if we moved away from this town? Or out of the state? I never lived over 40 minutes from my parents house. 

I have started to grow restless with my old friends. I thought that they all changed. But maybe it wasn’t them that changed, maybe it was me.

Everything is changing all around me. People are coming and going from my life at record speeds. 

In less than a week, my daughter will be leaving home for the first time. Change! 

My MIL only has a few months left to live. Weeks? Days?? Change! 

None of it is of my choosing or within my control. 

I never really liked or wanted things to change, even when it is for the better. Now I seem to long for it. I can’t even explain it.

Sometimes I have to wonder…..what if??  

Amish windows

8-2-16 001This week we got our new windows. You probably are wondering why I would even talk about something so boring as home improvements. The exciting story here is not in the what, it is in the who. We had the Amish come out to work on the project.

Let’s just clear up the boring part first. My husband and I bought a house built in the 1990’s when everyone was on the air tight energy saving kick. Having an air tight house has been great when it comes to heating bills. We barely pay anything to heat our house during the cold Wisconsin winters. However, we have had moisture issues since the day we bought it.

The moisture can’t escape. Anytime we had temps below freezing, condensation would form on our windows. Sometimes it rained inside our house with water dripping down our windows pooling into the wooden sills. Our house is like a rain forest. We  bought an air exchanger to draw the humidity out of our air tight house. But by then the damage was done to our windows. They needed replacing but we couldn’t afford to do it in our earlier years.

The picture above is the window from our bedroom. We have been breathing in black mold for years now. We tried bleach, we tried everything, but we couldn’t fix the damage done without replacing them.

We were referred to an Amish man to do the work of replacing our windows. The first step was to have him come out here to look at our windows and take measurements. He needed someone to drive him. The first obstacle was giving him directions to our house. Get out your iPhone and type in our address. That obviously wasn’t going to work. He did get lost coming out once because he had difficulty explaining the directions to different drivers. It is probably like trying to read a map in a different language.

After he took the measurements, he made the windows himself. I thought that was pretty impressive. Most people around here know that anything Amish made is high quality.

Then he came over this week with three other men. They arrived in a large diesel truck driven by a heavy set man in overalls. He looked like a rancher from Texas, not that I have ever seen one anywhere besides TV. Then he drove off.

It took the men a day and a half to complete the job.  At first the men seemed pretty ackward around me. In their culture I don’t believe that they are comfortable talking to a married woman without her husband around. I felt naked around them in shorts and a t-shirt. No matter what I wore, I don’t think that I could ever be as modest as an Amish woman. I didn’t want to offend them.

I heard the men talk a lot in German. I didn’t understand a word even though they were speaking the language of my ancestors. When they were working outside, one of the men asked another what the buzzing sound was coming from a machine. The other man replied, “I think that is what you call an air conditioner.” They were very respectful and friendly, yet we all eyed each other in puzzlement by the differences in culture.

The second day, the four men came back to finish the job. This time they brought along two little boys around the ages of 7 and 10. The boys didn’t seem to do any of the work besides carry a few light things. Instead they followed their dad around intensely watching him and learning the family trade. I wish that our culture had the same attitude regarding our youth instead of throwing them out into the world after high school with no job skills.

The Amish workers seemed interested by my children watching TV. They seemed fascinated to see us drive off in cars, especially the teenagers. I’m sure that they had just as many stories to tell about us as we told about them. There was nothing bad to say.

I am very happy with our new windows and the work the Amish men did.

 

 

 

 

 

 

Urgent matters

Work has been busy. Tempers have been flaring. Angry hot words sizzle like an egg frying on the hot summer sidewalk. 

On Monday, I paid for the afternoon I took off from work on Friday. I am afraid to take any time off because I have to work ten times as hard to make up for it. I feel guilty leaving our employee to cover for me when the work load is heavy.  

Over the past couple weeks, one of our vendors was updating their website which caused an order that we spent over an hour placing to be all messed up. This kept our clients waiting longer than they usually do. Our vendor did not return our calls regarding our issues because they were bottlenecked which caused us to be bottlenecked. Deadlines were approaching, clients called in desperation. Tetris again. I made the decision to spend a couple hours after work placing the order again despite the double charges. I asked for reimbursement but we might end up eating the double charges. Stress. It seems to happen day after day.

Paul and I were finally getting along only to fight again. We only have time for the urgent matters now not the important things. I was upset that he had play practice on my birthday. He said that he wished he never decided to try out for the play. He was pressured because he would make a perfect lead. He thought I would understand the commitment that 450 lines would take. The play is only a few weeks away. He apologized.  

I was a little miffed that he took 2 of his theater friends sailboat racing last week. I didn’t like the fact that he took a younger single woman that has the hots for him. He had an open invitation to whoever wanted to crew and she took it. Not me. Whatever. I guess she had a horrible time. He had 2 new crew members on a really windy race night. The boat did a lot of heeling and the woman was terrified. She spent a lot of time hiding in the cabin. It wasn’t a peaceful evening like their first sail. Paul didn’t do too well that night. He apologized that I felt left out. 

We finally were able to talk things through and work things out just to fight again. Friday night Paul exploded. He tends to let it all out in one angry storm. It reminded me of a time last summer when Paul was angry. He made homemade pizza for supper which we were starting to enjoy on our deck table outside. He was angry about something. He set his glass down on the table hard to emphasize a point. The table cracked and shattered into a zillion little pieces. Then he went around the house roaring and screaming as loud as he could with the windows open. I briefly wondered what the new neighbor’s thought. Afterwards, he apologized. 

There have been a lot of stressors for Paul. He is stressed about the play, work, the kids, and his mother with terminal cancer. He had a screaming fit Friday night, the day before the graduation party. It was stressful preparing for the party. Would the weather be nice? Did we have enough food? Etc..  Plus it was hard for Paul because not one family member of his would be attending. How strange is it to have a big party for your child with no one respresenting you there? He is like an adult orphan, all alone. He only really has me.

I have been really stressed out too. My anger releases slowly, just a little steam at a time. I criticize. I condemn. I judge his outburst with unforgiveness. I hate. I consistently pour out whispered four letter “s” and “f” words throughout the day. I am no better. SSsssstttrreesssss…

I think that we are finally getting along again. It took awhile. Marriage can be like that at times. 

I am trying not to let the day to day stress get to me. Paul and I have to be on the same team to make this marriage, family, and business work. 

I need to look forward to some stress free time away. I am starting to plan a business trip out to California this fall. Paul and I have never been out to the west coast. Maybe we can add a couple of days of fun while we are out there.  

Cha cha changes

  

I just got a hair cut. Seven inches of golden tresses fell to the floor. They were swept up and thrown away. Gone.

My life is changing. I have no control. I just turned another year older. My daughter will be an adult this week.

I still have control over some things, like my hair. I haven’t had my hair this short for over a decade. What was I waiting for?

I took half a day off on Friday to get my hair done. After the hair cut, I felt stressed because things were out of control at work while I was gone. In the matter of two hours, I had 5 voicemail messages and my email was blowing up with problems at work. Big time Tetris. I find it harder and harder to take any time off because I end up paying for it later.

Then I ran into someone that I know. She said she was not doing well because her husband lost his job. That really put things into perspective for me. I have a job. We can pay our bills. This business is going to pay off big time. I just have to make sure the stress doesn’t kill me first.

We had our daughter’s graduation party this weekend. I spent the rest of the afternoon on Friday running errands for the party and preparing food. The party itself went great. The event was rather uneventful which was really good. We had enough food and drinks. The weather was great. It wasn’t too hot or too cold. It didn’t rain. Really, what more could we ask for?? I admit, I had a lot of anxiety beforehand. This was the first party that I planned with so many people attending. Seriously, what was I worried about? Everything turned out.  

We had the party up north at the family cabin. Everyone pulled through to prepare and help clean up which I really appreciated. So many family and friends offered to bring food. 

Alex brought up his new girlfriend to meet the family. Now that he has his license he can drive the old moped that is up there. He gladly drove to the gas station for ice and whatever was needed. I am afraid though that he drove it too fast. He wants to get a motorcycle someday. Oh, that kid is going to be the death of me yet!

Angel had a great party. I am sad that she grew up so fast. She was so much fun to raise. Next month she is leaving to start her own life. I feel happy and sad at the same time. So many aspects of my life are changing. I don’t have control over time. But I do have control over my hair. Well, most of the time anyway.

Ready to call it a day…

It has been a long day…

Paul and I awoke this morning at 6 AM by the jarring ring of his cell phone. His busybody cousin was calling early to tell him that she thought his mother needed more home care. His mother has been in and out of the hospital over the past month with terminal cancer. Martha insisted that she didn’t need home care. His cousin who is a CNA that acts like a doctor said that Martha was lying. Then she started accusing Paul for not being there more. This is a cousin that we have not seen for about 15 years. She swooped in out of nowhere and started taking charge. Paul suggested that if she has a problem with Martha’s care, then she should talk to Martha’s husband Darryl. 

It really wasn’t the best start this morning. Paul felt so offended by his cousin. It is always so terrifying to have a late night or early morning call when you have a dying parent. Who does that?? 

Then I scrambled to work for a half day to find out that the employee that would be covering for me in the afternoon couldn’t make it in because her brother-in-law had a heart attack. Oh, and she told me that she had to take my birthday off for a doctor appointment after I already made plans. So I had to cancel my birthday plans. 

At this point, I am feeling stressed and angry. Not a good morning at all.

I took the afternoon off of work to take my son in for his driving test. We spent a couple of hours before the test having a “crash” course on driving. He only got honked at once. Then he went in and passed the test. Afterwards, he started asking if he could borrow the car for the weekend to hang out with his friends. So now this starts?? I’ve accepted the fact that I am not his number one hang buddy. He is finally starting to talk to me more. Last night he even hung out with me and played his favorite rap songs. I can’t say that I approved of all the lyrics. But he wanted to hang out with me, so I tolerated it. Pathetic, I know. Wait until you have a teenage son that never comes out of his room. I did get a few new running songs though.

Then this evening I have plans to organize Angel’s graduation party. It is only a few weeks away and I have no idea what I am doing. I am not a crafty mom at all. 

I am ready to call it a day already!

Branching out


Not only did I watch my daughter graduate this past weekend, have a small party for her, run 6 miles, watch a parade, walk some more, and sail a couple hours…I also spent a whole day up north getting the cabin ready for the season. And I wonder why I am tired!?!

This typically isn’t a terribly daunting task. It usually involves sweeping and vacuuming up tons of dead ladybugs. Big whoop! But this year was different. This past year several of our big trees had to be cut down because of oak wilt. That left the yard full of dead logs, branches, and brush. Unfortunately, due to a bit of a miscommunication and a broken axle on an old wagon that caused the wheel to fly off into someone’s yard, my brother Mark was unable to join us in the clean up while we were there.

That left my brother Luke, my husband Paul, my son Alex, and I to do the heavy lifting and yard work. Now I have complained in the past about not being able to help the guys. This year they needed me and I complained about how heavy everything was. Nevertheless, they hear me complain every year about how strong I am when there is no work for me to do and about how weak I am when there is a lot of heavy lifting. Lol.

We spent the day raking brush, picking up sticks, and stacking wood through brief sporadic rain showers. We were filthy. Then we put the dock in. I helped carry the dock to the water. The hardest part all day was putting the large raft into the water. We couldn’t move the huge logs without Mark and his chain saw. So we had to tilt the raft on its side and push it in through a narrow treeless gap. Alex and I had to use our arms to hold up the raft making sure it did not tip over. After awhile my arms started shaking. There were a couple rough patches where I jolted my back. Whine, whine, whine. We weren’t even sure that we would be able to get it in the water with all of the wood in the way, but we did. Paul urged us to keep working. What a work horse! That is one of the things that I like most about Paul, he has an incredible work ethic. Not a lazy bone in his body. 

This weekend I am planning on going up north and swimming despite a forecast of stormy cool weather. Yesterday I signed up for my first triathlon. I felt fearful when I had to sign the waiver that promised we wouldn’t sue if this activity causes injury or death. Oh my, now what did I get myself into?? If I can run a marathon, I can do a small triathlon. Right???

I practiced the bike to running transition and this weekend I want to work on swimming. Then my plan is to put it all together. I sure hope that I am giving myself enough time since the triathlon is in a month. It has been really cold this year to go out swimming in open water. 

Today I biked 12 miles followed by a 3 mile run. I haven’t biked that far since I was a teenager without transportation. I found it to be very tri-ing. Lol.

I had to keep repeating the same mantra over and over. I am a marathon runner. I am a marathon runner. I am a marathon runner! Imba maraphonn rrrumber…. 

You’re fired!

Have you ever wanted to fire a customer??

Yesterday, when I was at work, a customer hung up on me. That was after 20 minutes of calmly listening to her scream at me.

Is the customer always right? Thank God she is a small customer that only calls on us about once a year. She didn’t understand why some products have variable prices. She explained to me that if she was being charged $15, then she shouldn’t have to pay more than that. I explained to her that in some instances, the price is variable because we have to pay more than what we are charging. Unfortunately, this happened to be the case in her situation. We were asking for less than we would have to pay.

So she said terrible things to me about how stupid I was, how I didn’t know what I was doing, etc for almost 20 minutes. Even though I have been doing the same thing now for almost a decade and she was calling me asking for help. Then she told me that she expected a call back from the owner (my husband) and promptly hung up on me.

All it takes is one customer like this to wreck a good day. It made me wonder if all of the hard work of owning a business is worth being treated this way at times. It really wears me down after awhile and burns me out. It takes away my joy and motivation. I know I should just let it roll off of me and for the most part I do.

Having this business has changed me, hardened me. I often see the worst of people. I don’t like people. I don’t trust what they say. I feel restless and bored. I lack compassion in order to protect myself from caring too much. I fantasize about retirement, having money and living on the beach in a warm climate. Seeing the world, sailing the world.

Encouraging words are few and far between. I saved a handful of emails over the years from clients that thanked me for helping them and told me how much they appreciated all that I do for them. These clients are the real treasures, the ones that motivate me to keep on doing what I do. There needs to be more people like this in the world!

How hard can it be to be nice to someone for a few minutes? Be a jewel and not someone that everyone hates talking to. Thank God the irate client is an infrequent customer and not a family member! How could you live with someone like that all of the time??

About a half an hour later, the irate customer called my employee. She spent another 20 minutes complaining about the $15. Seriously, we had a lot of work to do. Our time that she took was worth a lot more than the piddly $15 that she was complaining about paying. Maybe we’ll have to assess a difficult customer fee. Lol. Although I wouldn’t want to be the one that has to explain those charges!

I hope I don’t have to take anymore calls from that customer or anyone like her in the near future. It’s so frustrating. She was challenging my patience and composure. I just wanted to yell, “You’re fired!!”. But I am too nice to do that even to a competitor.

Something good did come out of the situation. My employee complimented me on my ability to keep calm and professional throughout the trying customer service call. It sure did take a lot out of me though.

Well, I had better get back to work…the phone is ringing!!